This website is operated by HomeLab - Home Fashion & Company, a trademark of Medi-Riva - Têxteis, Lda., with the collective person identification number 509567835, and with its headquarters in Vizela - Braga.
Your information will be collected at various times, such as: registration on the website (with the creation of the customer account; transaction information in the act of purchase; communications and contacts exchanged between the user and HomeLab.
Who are we?
We are HomeLab - Home Fashion & Co. and we treat your personal data as co-responsible for the treatment.
What is personal data?
Personal data is specific information about personal or factual characteristics relating to an individual who can be identified from that data - it includes information such as, for example, name, date of birth, address and telephone number. Any information that is not directly linked to the customer's identity is not considered personal data. We require certain information from our customers so that we can clearly identify you.
What data do we collect?
When you visit our website, create an account and/or make a purchase from our online store, we may collect and process the following data:
- e-mail address
- Telephone contact
- Your address
- VAT NUMBER
- Bank card details
- Recipient Name
- Recipient's address
- Technical data, such as IP address, location data
- Information about how you use HomeLab's website and services.
HomeLab collects only the data necessary to respond to your requests. Under no circumstances will it be made available, disclosed, shared, or sold to third parties or used for purposes other than those described in the scope of this Policy. HomeLab assumes that the data have been provided by the holder of the data or that he/she has given consent to this effect and, at the same time, assumes that the data are true and up to date.
For what purpose do we use your personal data?
We use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage your purchases of products or services, to answer your questions and, if you wish, to send you personalized communications.
- Creation of an account in our online store;
- Order management;
- Returns management;
- Complaint management;
- Invoicing and verification of payment methods;
- Fulfillment of other legal or regulatory obligations.
With whom do we share your data?
The data collected and held by HomeLab will be transmitted, with due respect for the duty of confidentiality and the principle of the purpose for which they were collected, with, for example, service providers who provide us with assistance or support, these being third-party companies or suppliers.
How do we handle international data transfers?
If data is transferred to countries outside the European Union or the European Economic Area, HomeLab will comply with the law, particularly with regard to the suitability of the destination country for the protection of personal data and requirements that do not offer guarantees of security and protection.
What are your rights?
You have the right to access, rectify or delete your personal data. In certain cases, you are also granted other rights, such as the right to object to the use of your data or the transfer of your data.